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Was your email read? Did they follow your link?
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FAQ
What is FastTrakker?
FastTrakker is an email software program that works behind the
scenes to track when an email was opened or a link in the email was followed.
FastTrakker does this by adding a tracking device to your outgoing email, much like you would put on a
Certified Letter from the Post Office, letting you know if and when your email is opened.
Plus, if you have included a link within your email body, FastTrakker will also alert you if your
recipient clicks this link, sending them to where you want them to go.
Top 3 coolest things about FastTrakker
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Know for sure that your most important emails are getting through and being
opened. This is critical in today's business society. Sales and marketing people
cannot afford to not have FT. Ask yourself how FastTrakker could benefit your sales and
marketing efforts. Once you have FT, you will soon realize that you cannot be
without it.
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Alerts! FastTrakker will alert you even if you are away from your computer. If you are
on the road you can configure FastTrakker to text your cell phone (standard
text messaging rates from your wireless provider apply), alerting you to who
has just opened your email or clicked your link. This feature alone is worth the price
of admission!!! Other tracking products do not have this feature. This gives you
road warriors the opportunity to send out your email campaigns at night, not
having to stay at the office the next day, awaiting results. FastTrakker will text your
cell phone when the hot leads start coming in.
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Unlimited usage! FastTrakker does not limit the number of email
addresses you can use with it or the number of emails that it tracks. The
software resides on your system, where no one else can see your information, or
results. FastTrakker will track any emails that you send, there is no limit.
What is the difference between Fast Trakker and Enterprise Trakker?
FastTrakker is primarily focused on prospecting, that is sending out emails and connecting
with new potential customers, where Enterprise Email Trakker is more focused on tracking
tracking emails between your company and existing customers.
Enterprise Email Trakker tracks customer emails to see if they were opened
and if the links were clicked just like FastTrakker but it can also track
other things like invoices going out directly to the customer and is
designed to work even more closely with your CRM or Business Management
software rather than just a simple email program.
Why would I need FastTrakker?
FastTrakker allows you to see who opens your emails, exactly when they open your
email, and if they clicked on any included links within your email.
This is critically important for sales and marketing people that are trying to get the
attention of their target prospects. How many times have you mailed a piece of
marketing literature to a prospect? Wouldn't it be great to know that they
received the literature, opened it and went onto your website to find out more?
exactly when that prospect was opening your literature? Now you can with FastTrakker, and
then place a timely call to him while he is reviewing your offer.
What can I track with FastTrakker?
In addition to being able to track that an e-mail was opened, it can also track
links and keep separate details about each link. So if your e-mail includes
links to two separate web sites, and three different landing zones on each site, FastTrakker
tracks all of these. You can see which links were clicked on, how many times
each link was followed, and what times they were each clicked on. It also tracks if the email was
opened on multiple occasions and the links followed at a later date or time.
FastTrakker Web Monitor also tracks what pages the visitor went to and how long they stayed there.
If they did not come from an email sent through FastTrakker it will tell you where they came from,
that is what link they followed, and if it was from a Search engine like google or yahoo, what key
word they used to find you.
How can FastTrakker help me increase my sales?
Knowing that your prospect has received your literature, knowing when he
received it, and knowing that he is reviewing it now, gives you the edge over
your competition. A sales call timely placed to your prospect while he
considering your offer gives you the advantage.
Has he clicked the link you put in your email? If he has, then that means he is really
interested in your offer. He is a qualified prospect. Is he on your site right now?
FastTrakker lets you know. Now you know when to place that call...Sell to those that
are interested.
Can I use FastTrakker with Outlook or Goldmine?
Yes! FastTrakker is designed to work with Outlook, Goldmine, or any other email system that is
run from your desktop computer. There are tutorials to show you how to set this up, however we
do recommend that you send your first couple of emails just through the FastTrakker email tool
rather than through Outlook or Goldmine, just so you can the basic hang of how FastTrakker works.
How can FastTrakker save me money?
By selling only to those that are interested. How many times have you emailed to
a prospect list. After the email broadcast, the correct procedure would be to
cold call all of them to discover any interest. Let's assume that you sent 100
emails. That would be 100 calls. How many times would you have to leave a voice
message? How many will call you?
Using our FastTrakker system, call only those that have
opened your email, or those that have clicked your included link. If 10 people
opened your email, call just the 10. Do you think that your closure rate would
be higher by calling the interested prospects? And would you save time? You bet they would.
How much does FastTrakker cost?
Starting at just (NEW REDUCED PRICE) $9.95, see our
Pricing table.
How many e-mails can I send out per month?
FastTrakker offers multiple options for sending emails.
Sending through YOUR ISP:
If you are not going to be sending out 1000's
of emails at a time you can utilize your current ISP to send and track emails. This is perfect for contacting
new customers and seeing who is interested and then follow up with a phone call.
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FastTrakker offers an unlimited number of e-mails that can be sent through it per day-week-year etc. However your ISP
may only allow you to send out so many at a time. That's why FastTrakker has a queue to hold and automatically resend
e-mails that may have been held up for a time by your ISP.
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That being said however, we would recommend that you do not BLAST out 100's or 1000's per day but rather that
you send out less then 100 per day. There are 2 reasons for this, one is practical, and one is technical.
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On a practical note, if you have put together a well crafted e-mail and
your e-mail list is well targeted. Will you be able to handle the volume of activity that comes in that
day or will you end up hurting your reputation because you can not respond to the interest?
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The technical consideration is that if you send out 100's or 1000's per day, these e-mails are being sent out through your ISP and
IP address. Sending out this type of volume all at once will quickly set SPAM flags to internet based SPAM reporting
servers that e-mails being sent from this IP address are SPAM so they might be blocked.
Sending through OUR ISP:
We offer packages for sending out 1000's of emails in bulk. Plus with Fasttrakker you can even personalize
each individual email going out. This is perfect for things like large Newsletters Lists. We offer packages for
sending thousands of email at once. Just pick the one that is right for you.
What if I don't need unlimited e-mail Tracking?
That's alright, you don't have to. But dollar for dollar we are still the best product and value
on the internet. Take a look at our Comparison Chart to see.
Is it easy to install?
Yes. All you need is your email address and password .
We have wizards that walk you through the setup process and videos for each
associated product to get you up and running within
minutes. We have also included a final test button allowing you to see if your
information is correct during each step of the process.
Is there any maintenance I have to perform?
No. Though periodic updates are available that will make your FastTrakker even more valuable.
We plan to keep FastTrakker updated throughout the year. These are available to you at no additional
cost, they are included as part of your monthly/annual membership.
Is FastTrakker user friendly?
Yes, since it does its work in the background, you will not notice FastTrakker until it
alerts you that someone has opened your email or clicked one of your links.
How does FastTrakker alert you when someone opens your email?
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Audio Alert
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Popup
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Text Message to your phone
FastTrakker alerts you with an audio wave file, which can be a noise, a sound, a song, or
something you already have existing on your system. You can hear this alert when
you might be away from your computer, depending upon how loud you have your
speakers set. Its up to you. While working at your desk, FastTrakker can also display a
pop up notification of any activity. Plus, if you are away from your office, FastTrakker
can also text your cell phone, read below in the
Top 3 Coolest things.
What email clients does FastTrakker work with? Does it work with AOL or hotmail?
FastTrakker works with most email accounts. Including
- AOL
- AT&T
- Comcast
- Gmail
- Lycos
- Mediacom
- MSN
- Netscape
- SBC
- Yahoo! Plus
- ...
At this time, it does not work hotmail or the Yahoo basic account.
NOTE: That if you use Hotmail or a Free Yahoo Account,these providers do not support
sending standard outgoing
SMTP access. Consider using gmail or upgrading
to Yahoo Plus!,
or other email provider that supports standard outgoing SMTP email.
Is tracking e-mail through FastTrakker legal?
FastTrakker adds a small tracking device to your outgoing e-mail. It sends the e-mail
messages you write and send through your e-mail servers.
There is nothing
illegal about adding the FastTrakker tracking device to your e-mail messages.
There are however laws about sending e-mail SPAM. It is your responsibility to
comply with the SPAM laws. But as for FT, again, there is nothing illegal about
tracking the activity of your e-mail.
www.Spamlaws.com/federal/summ108.shtml
is a good place to start reviewing the spam laws.
What about privacy protection? Does FastTrakker gather private information from the
e-mail recipient?
No. FastTrakker works through adding a tracking device placed inside the e-mail that
detects the e-mail being opened and links being clicked on. It does not gather
any personal information from the recipients computer.
The only additional
information that it can gather about the recipient is their IP address, an
approximate city of the reader, and the
version of their browser.
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